Warranty Policy

Warranty Coverage at Crest Havo

Every product sold by Crest Havo is covered by the manufacturer's warranty.

Brands — Warranty Terms

All products from our carried brands (Homak, HEMCO, ArmorPoxy, Swisstrax, Auxx Lift, True, Big Ass Fans, Karcher, Leisurecraft, Yarbo, Autonomous, and INMOTION) carry the manufacturer's standard warranty. Product warranties vary by brand — please refer to the product page, manual, or packaging for exact information, or contact us for brand-specific warranty details before you buy.

  • What is covered: Manufacturing defects, faulty components, and mechanical failures under normal operating conditions.
  • What is not covered: Damage caused by improper use, lack of maintenance, unauthorized modifications, physical accidents, or normal wear and tear.
  • How to claim: Contact Crest Havo at support@cresthavo.com or 615-502-4150. We coordinate with the manufacturer on your behalf.

How to File a Warranty Claim

  • Email support@cresthavo.com with your order number, product model, and description of the issue.
  • Provide photos or video of the defect if requested.
  • We will coordinate a resolution: replacement parts, full product replacement, or manufacturer service.

Questions? Reach us at support@cresthavo.com or 615-502-4150.

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