Billing Terms and Conditions
Effective Date: September 3, 2026
1. Introduction
These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Crest Havo, operated by SE Stores LLC ("Company," "we," "us," or "our"), and the customer ("Customer," "you," or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.
2. Payment Terms
2.1 Pricing. Prices: All prices for products and services are listed in USD and are subject to change without prior notice. Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified. All applicable fees will be clearly displayed at checkout before purchase.
2.2 Payment Methods. We accept the following payment methods: Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club. Express Checkout Options: Apple Pay, Google Pay, PayPal, Shop Pay.
2.3 Payment Due Date. Payment is taken in full at checkout when you place your order.
2.4 Promotional and Discount Codes. Promotional and discount codes cannot be combined with other offers or promotions unless explicitly stated.
3. Invoicing
Invoice Issuance: An email confirmation with your order number and payment breakdown is sent as soon as your order is placed. Delivery Method: Confirmations are sent electronically via email to the contact information provided by the customer. Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date.
4. Disputed Charges
Notification Period: If something on your statement does not look right, contact us before disputing the charge with your card issuer. Contact Information: Disputes should be sent to support@cresthavo.com and include the order number and details of the dispute. Resolution: We will investigate and resolve billing disputes promptly.
5. Refunds and Credits
Policy Reference: Refunds or credits are provided in accordance with our Return and Refund Policy. Processing Time: Any approved refunds will be processed to the original payment method within 5-7 business days.
6. Taxes
Customer Responsibility: You are responsible for all applicable taxes. Applicable state and local sales taxes, if any, will be clearly displayed at checkout. Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.
7. Billing Errors
Corrections: If we discover a billing error, we will correct it promptly. Overcharges: If you have been overcharged, we will refund or credit the overcharged amount. Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.
8. Payment Security
Data Protection: All payment information is handled securely in compliance with industry standards. Payment Processor: We use Shopify Payments to process payments and do not store your credit card information on our servers. SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.
9. Changes to Billing Terms
Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time. Notification of Changes: Changes will become effective upon posting the updated Terms on our website at cresthavo.com. Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.
10. Limitation of Liability
No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms. Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the 6 months preceding the event giving rise to the liability.
11. Governing Law
Jurisdiction: These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law principles. Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in the State of Tennessee.
12. Contact Information
For any questions or concerns regarding billing, please contact us:
Company Name: Crest Havo (SE Stores LLC)
Address: 1313 Donelson Avenue, Old Hickory, TN 37138, United States
Email: support@cresthavo.com
Phone: 615-502-4150
Website: cresthavo.com
13. Entire Agreement
These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Crest Havo regarding billing matters and supersede all prior agreements.
Acknowledgment: By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.